How Do I Pick the Right Solar Installer?
Solar Installation Services

How Do I Pick the Right Solar Installer?

By Chris Ogilvie

7 min read

Choosing the right solar installer Choosing the right solar installer is a more important than many people may realize. High- quality panels and equipment are indeed essential, but it’s the expertise and reliability of your installer that will shape your system’s performance, lifespan, and even the validity of warranties, for the next 30-40 years. A [...]

Choosing the right solar installer

Choosing the right solar installer is a more important than many people may realize. High- quality panels and equipment are indeed essential, but it’s the expertise and reliability of your installer that will shape your system’s performance, lifespan, and even the validity of warranties, for the next 30-40 years.

A reputable installer builds a system designed to last, while an inexperienced or budget installer could leave you with long term headaches. We’ve put together a guide to help you choose an installer you can trust.

Steps to Pick the Right Solar Installer

1. Look for Experience and Expertise

Solar installation projects are highly specialized – they require electrical, structural, and regulatory expertise. Go with an installer who has a solid track record and real experience in solar energy systems. They’ll know how to handle the unique details of your setup. A seasoned installer understands local permits, government programs, and should have a skilled team of project managers to oversee every step, ensuring all approvals and permits are in place. Experience isn’t just about a smooth install; it’s the key to a system that performs safely and reliably for years.

2. Check Reputation and Customer Reviews

A company’s reputation is a strong indicator of the quality of service and results you can expect. Take a few minutes to look up online reviews, customer testimonials, and ratings on sites like Google, Yelp, and other review sites. Look for consistent positive feedback, especially around installation quality, customer service, and post-installation support. Don’t hesitate to ask your installer for references or case studies of their work. Talking to past customers gives you a real sense of how satisfied they were and how reliable the company is over time.

3. Assess Warranty Options and Support

Good solar equipment comes with extensive warranties—often being as long as 25 years for Tier 1 solar panels and around 10-15 years for inverters and batteries. These warranties only hold value if the company behind them remains in business and is committed to honoring them. When evaluating installers, make sure that they use reputable, durable equipment backed by strong warranties, and ask how they handle warranty claims. Knowing that your investment is protected by reliable warranties and a responsive installer provides peace of mind that any issues will be addressed, should they arise.

4. Look for Transparent Pricing and Financing Options

Understanding the full cost of your solar system upfront is essential. Any reputable installer will offer clear, itemized pricing that includes all necessary components, such as taxes, permits, and fees, leaving no hidden surprises. Be cautious of installers who offer prices that are significantly below market rates, as this can sometimes mean cutting corners on equipment or omitting critical components of a high value system. Additionally, a quality installer should offer transparent financing options and work with you to find a solution that fits your budget. They should clearly explain each financing option, ensuring you fully understand the terms and long-term value of your investment.

5. Consider Consultation Quality and Communication

The best installers prioritize a no-pressure consultation to assess your energy goals, home setup, and budget. During a consultation, they should listen carefully to your preferences and provide solutions tailored to your unique needs. Quality communication is key—your installer should respond promptly to your questions, explain each step of the installation process, and keep you informed from start to finish. Clear and open communication ensures there are no surprises and that you fully understand what to expect.

6. Evaluate Post-Installation Services and Support

For the vast majority of home solar setups there is very little maintenance required. However sometimes a system may need a replace inverter as it ages, or someone there to troubleshoot your energy production if your tracking apps show that the system might be underperforming. There are companies who are nowhere to be found when their customers need system maintenance. Ask potential installers about their approach to post-installation services, including system monitoring, regular maintenance, and troubleshooting. A reliable installer will have a structured plan for addressing issues after installation, and they’ll be available to assist with repairs, performance checks, and warranty claims.

Why Quality Matters: The Value of Choosing the Right Installer

Choosing the right equipment and installer will help you walk away with a home solar system that can you last you 30 to 40 years, paying for itself many times over. With today’s power rates, a home solar installation has the potential to save you up to $100,000 or more over its lifetime. The savings potential and long lifetime of solar energy makes it even more important to choose an installer who is committed to quality and has the resources to remain in business for years to come.

While some installers may offer low prices, cutting corners can lead to reduced energy production, subpar workmanship, and future expenses due to frequent repairs or replacements. Paying a bit more upfront for a premium, reliable installer often pays off in the long run through better performance, higher energy production, and an overall more satisfying experience.

The Dangers of Choosing the Lowest-Cost Option

Choosing a budget installer can sometimes be tempting, especially if they offer seemingly substantial savings. However, companies that offer low prices may not have the resources or stability to be there for you in the long run. These companies are offering lower than market prices because they may use cheaper materials, offer less responsive customer service, or lack the experience required to deliver quality installations.

Additionally, if an installer goes out of business, you could be left with no recourse for warranty claims or necessary repairs, meaning you may have to pay out of pocket to fix issues or maintain your system.

Key Takeaway: Investing in a Trusted Installer is Worth It

A properly installed solar system can last 30 to 40 years, providing energy savings and reliable performance if done right. When selecting an installer, prioritize experience, quality, and reputation over immediate savings. At Xolar Inc., we are committed to providing solar solutions that stand the test of time. Our commitment to high-quality equipment, transparent pricing, and ongoing customer support means we’re here to support you through every stage of your solar journey. We take pride in ensuring our customers get the most out of their investment and are backed by a team they can rely on.

Interested in going solar?

The first step is to acquire a solar proposal. By understanding your energy consumption, sunlight exposure, and roof orientation and space, we can design a solar solution that meets your needs both now and in the future. A well-sized solar system can help you achieve your energy goals and reduce your carbon footprint.

Our Solar Specialists and Project Managers can cleanly walk you through the steps of what is required and make sure you maximize the value of any provincial or federal programs in your area. We’ll also get you started on the vital first step of acquiring a tailor-made solar proposal for your residential project’s energy needs.

Schedule a consultation for our solar specialist’s expert guidance here.

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