Commercial Solar Protection Plan

Protect your solar investment with remote monitoring, expert support, and on-site service when needed. Internet-connected monitoring ensures optimal performance.

Prefer to discuss your project first? Contact us or view our detailed quote form

WHY TRUST XOLAR

Professional Maintenance Installation

We make maintenance simple for businesses with our proven process. From initial consultation to final activation, our certified team handles everything.

  • 1

    Site Assessment

    We analyze your facility's energy usage, infrastructure, and specific requirements.

  • 2

    Custom System Design

    Our engineers design a system optimized for your business operations and budget.

  • 3

    Permitting & Approvals

    We handle all permits, utility applications, and incentive paperwork.

  • 4

    Professional Installation

    Our certified installers complete the job with minimal disruption to operations.

  • 5

    Activation & Monitoring

    We connect your system and set up 24/7 performance monitoring.

Protection Plan Features

Our protection plan combines remote monitoring with expert support to identify and resolve issues efficiently without unnecessary site visits.

Side-by-Side System Monitoring

We monitor your system performance alongside you, identifying faults or performance issues before they become major problems.

Expert Phone Support

Direct access to our solar engineers for troubleshooting guidance and technical support when you need it most.

Remote System Troubleshooting

We diagnose and troubleshoot system issues remotely, working with manufacturers to resolve problems without unnecessary site visits.

Manufacturer Warranty Handling

We coordinate with manufacturers to diagnose issues, process warranty claims, and arrange part replacements covered under warranty.

On-Site Labor When Needed

Once a fault is diagnosed remotely, we dispatch a technician to repair or replace faulty components, with labor covered for warranty parts.

How Our Protection Plan Works

Our remote-first approach minimizes unnecessary site visits while ensuring your system receives expert attention when issues arise.

01

Internet Connection Setup

Ensure your solar system devices are connected to the internet for remote monitoring and diagnostics capabilities.

02

Side-by-Side Monitoring

We continuously monitor your system performance alongside you, tracking production data and identifying any faults or performance issues.

03

Remote Diagnosis & Troubleshooting

When issues are detected, our solar engineers diagnose the problem remotely and work with manufacturers to determine the solution.

04

Warranty Coordination

We handle all manufacturer warranty claims and coordinate part replacements for components still under warranty coverage.

05

On-Site Repair When Confirmed

Once a system fault is confirmed remotely, we dispatch a technician to perform the necessary repairs or component replacements on-site.

Maintenance Service Details

Our comprehensive maintenance programs include all services necessary to keep your commercial solar system operating at peak performance.

Monitoring Services

Physical Maintenance

Warranty & Support

Maintenance Service Plans

Our maintenance plans are designed to provide comprehensive coverage while delivering measurable ROI through optimized system performance.

Pricing Factors

  • System size and complexity
  • Geographic location and accessibility
  • Service level requirements
  • Monitoring technology needs
  • Warranty compliance requirements
  • Emergency response preferences

Pricing based on system size and service level.

Maintenance Success Stories

See how our comprehensive maintenance programs have helped businesses maximize their solar system performance and ROI.

Warehouse Solar Optimization

Logistics Distribution Center

Calgary, AB

System Size
800 kW
Annual Savings
$15,000/year

Proactive maintenance program identified and resolved inverter issues, optimized panel positioning, and maintained 99.5% system uptime.

Retail Chain Performance Management

National Retail Chain

Toronto, ON

System Size
1.2 MW
Annual Savings
$25,000/year

Comprehensive monitoring and maintenance across 12 store locations with centralized reporting and coordinated service delivery.

Manufacturing Plant Uptime

Food Processing Facility

Vancouver, BC

System Size
600 kW
Annual Savings
$18,000/year

Emergency response program prevented extended outages, while preventive maintenance identified aging components before failure.

Protection Plan FAQs

No, our protection plan does not include routine annual physical maintenance visits. The plan focuses on remote monitoring, troubleshooting, and on-site service only when a system fault is confirmed remotely. We don’t perform routine cleaning or inspections as part of this plan.
The plan includes: side-by-side system monitoring, expert phone support with solar engineers, remote system troubleshooting, coordination with manufacturers for warranty claims, and on-site labor to replace parts that are still under manufacturer warranty. An internet connection to your solar devices is required.
Our solar engineers monitor your system performance remotely and can diagnose most issues without a site visit. We work with equipment manufacturers to troubleshoot problems, determine if components are faulty, and coordinate warranty replacements when applicable.
We only dispatch a technician for in-person service after the system has been diagnosed remotely and a fault has been confirmed. This remote-first approach minimizes unnecessary site visits while ensuring you receive expert attention when physical repairs are actually needed.
The plan covers labor costs to replace or repair parts that are still under their manufacturer warranty. Parts themselves are covered by the manufacturer warranties (typically 25 years for panels, 10-25 years for inverters), and we coordinate the claims process for you.
Yes, an internet connection to your solar system devices is required for our protection plan. This enables remote monitoring, diagnostics, and troubleshooting capabilities that are essential to the service we provide.
Absolutely. We handle all communication with manufacturers to diagnose issues, process warranty claims, and coordinate part replacements. This saves you time and ensures warranty issues are resolved efficiently by professionals familiar with the process.
Yes, if you need physical maintenance services like panel cleaning, annual inspections, or preventive maintenance visits, these can be arranged separately from the protection plan. Contact us to discuss your specific maintenance needs.

Protect Your Solar Investment

Get expert remote monitoring and support for your commercial solar system. We handle diagnostics, warranty coordination, and on-site repairs when needed.

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